FAQ
Frequently Asked Questions
Q: Is River Road Recipes: A Louisiana Tradition compatible with my Microsoft Vista operating system?
A: Yes, it is compatible with all Vista operating systems. When you purchase your product, you will need to follow a few instructions to ensure that you install the program correctly to use it on your Vista computer. You will need to save the program to your computer, and then Run as Administrator by right-clicking. You will need to Run as Administrator every time you run the program. Also, when printing on a Vista operating system, do not change printing preferences. Simply click print to print recipes, menus, and place cards. All of River Road Recipes: A Louisiana Tradition features have been tested to ensure excellent Vista compatibility.
Q: With so many recipes and such advanced technology, will River Road Recipes: A Louisiana Tradition take up a lot of hard drive memory or space on my computer
A: No. That is the beauty of this program. The icon that appears on your computer screen is simply an interface to the online software. Refined Dining main data is not internally stored on your computer's hard drive, but stored on remote servers.
Q: Exactly how many recipes are available?
A: River Road Recipes: A Louisiana Tradition offers 150 recipes selected and served by many cooks for many years.
Q: Each recipe in River Road Recipes: A Louisiana Tradition provides a list of necessities to ensure I have all the necessary appliances before cooking. Will this list be altered if I increase or decrease the serving size on the program?
A: You'll need to use your own judgment when you change serving numbers. Chances are if you triple the number of servings, you're going to need a larger bowl or pan! And vice versa for reducing the serving number.
Q: If I get an error message when logging in, what could be the problem?
A: Since River Road Recipes: A Louisiana Tradition software is operating online, you must have a solid, continual Internet connection! A disconnected Internet connection is the most common log-in hold-up.
Q: When I search for a recipe, why does the feature sometimes not find recipes that I know exist?
In order for the program to run most efficiently, you must have Adobe Flash Player 8.0 or above. If the search feature never passes the "Searching for recipes..." message, this probably means that you do not have the Flash Player 8.0.
This problem can be solved in 2 ways.
- You can physically click on the “Search” button each time you search for a recipe instead of simply clicking enter.
- You can quickly download Adobe
Flash Player 8.0 at www.adobe.com.
Q: Can I use Refined Dining on my Mac computer?
A: Not yet. However, the IT team is currently working on releasing a Macintosh version for all of you Apple users, so keep checking back with us for updates.